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750+
Trains
80%
Improvements
100%
of Transactions with Print
About IRCTC
Indian Railway Catering and Tourism Corporation (IRCTC) is an Indian public sector undertaking that provides ticketing, catering, and tourism services for the state-owned Indian Railways. In the quest to improve the passenger experience, IRCTC aimed to initiate a revamp of the train pantry service, including the automation of train pantry billing.
Deployed Solution
QueueBuster collaborated with multiple tender awardees to integrate a full-fledged billing and inventory management solution for Pine Labs card-swiping machines. It will transform the huge, unorganized train pantry sector into an efficient and operationally transparent business.
"QueueBuster is hands-on the best Android-based POS solution available in the market today. We couldn't think of anyone beyond QueueBuster to help us with the train catering requirements posted by IRCTC. The GUI is so simple that it hardly takes a few minutes to train a new staff member.”
Mr. Mrityunjay
New Initiatives – Pine Labs
Problem Statement
IRCTC had to computerize its train pantry services with the help of handheld billing machines, in a manner to bring operational efficiency, transparency, and printed receipts for every transaction. A tender was floated by the government inviting innovative proposals from interested providers for the same.
Outcomes
This has added immense value to passengers, pantry operators, and even government officials as the introduction of printed bills for every purchase is formally introducing what was otherwise an unorganized sector—some initiative that is fast entrenching a culture of transparency and accountability.
Industry Type
Public Sector Undertaking
Type of Business
Hospitality
Employees
2500+
Catering
Transportation
Technology
Mobile POS
Engagement Snapshot
Implemented in 1 train
over 3 weeks
Deployed in 750+
trains
1 seamless Integration
100% Printed Bills
RealTime Insights
Real-time visibility and insights for better decision-making.
Robust Software
A powerful, flexible solution tailored for complex supply chains.
Seamless integration
Smaff integration with your current systems to ensure operations are done without hitches.
Exceptional Support
A dedicated customer support team to ensure operations are done seamlessly.
QueueBuster POS is dedicated to providing innovative solutions that streamline operations, and enhance visibility across the supply chain, and with our powerful software, businesses like HUL are able to maintain better planning, forecasting, and overall efficiency.
QueueBuster POS Billing Software offers a seamless onboarding experience, ensuring a user-friendly and hassle-free transition for businesses.
Accompanied by tailored features and functionalities, our software ensures a personalized and efficient approach to meeting diverse business needs.
Ensure the security and accessibility of your data with QueueBuster Cloud Billing Software's backup feature. Safeguard critical information in the cloud.
Experience unparalleled assistance with QueueBuster’s dedicated support. Our committed team is ready to provide personalized guidance, prompt resolution, and ongoing support.
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