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Know how 314 Heineken breweries in Nigeria gained automated business momentum!

314+

Locations Sacalibility

85%

Stock Monitoring Enhancement

100%

Error-Free Transactions

About Heineken

Heineken is a well-established Dutch Multinational brewing company, founded in 1864 in Amsterdam. The Heineken Group operates across more than 70 countries globally, employing over 55,000 people and over 165 breweries worldwide. Heineken produces various brands of beer and cider, enjoyed globally by millions.

Deployed Solution

QueueBuster was selected as the best solution to achieve Heineken's requirements. Within 314 Heineken-owned breweries in Nigeria, the system was implemented and changed how these breweries handled their billing and inventory management processes. Heineken would now be able to automate all such operations with QueueBuster, making all its outlets seamless in operation completely accurate in their sales, and properly inventoried.

“We did try over 6 Android-based POS solutions before we stumbled on QueueBuster. We had been pleasantly surprised to find that QB is the most complete POS app in existence today with ERP-level features. We have recommended that QueueBuster be deployed across the entire African continent.”

Mr. Chima

Innovation & Digital Product Development Manager

Problem Statement

Heineken had a huge challenge in Nigeria, and Africa, whereby there was a need to introduce automation to over 300 breweries. This huge network was impractical to handle manually day-to-day billing and inventory operations. In need of efficiency, Heineken wanted a powerful Android-based POS system to handle such a highly complex and large network.

Outcomes

Heineken Nigeria has been improved immensely in the following ways with QueueBuster POS implementation:

  • Efficiency: Automating the billing and inventory processes reduced manual workload and minimized errors.
  • RealTime Tracking: Heineken can, in real-time, monitor sales and manage inventory across the whole network of breweries.
  • Streamlined Operations: The manual workflow of these processes transformed into an efficient, automated workflow driving overall operational efficiency.
heineken

Industry Type

Food & Beverages

Inventory Management

CRM & Loyalty

Digital Payments

Cloud Dashboard

Billing/Invoices

Engagement Snapshot

Piloted 2 breweries
within 3 weeks.

Pilot Phase

Successfully rolled out to
314 breweries.

Rollout Phase

2 Integrations

Integrations

Flawless inventory management in all314 breweries.

Outcome

Why Choose QueueBuster POS?

RealTime Insights

RealTime Insights

Real-time visibility and insights for better decision-making.

Robust Software

Robust Software

A powerful, flexible solution tailored for complex supply chains.

Seamless integration

Seamless integration

Smaff integration with your current systems to ensure operations are done without hitches.

Exceptional Support

Exceptional Support

A dedicated customer support team to ensure operations are done seamlessly.

Transform Your Supply Chain with QueueBuster POS

QueueBuster POS is dedicated to providing innovative solutions that streamline operations, and enhance visibility across the supply chain, and with our powerful software, businesses like HUL can maintain better planning, forecasting, and overall efficiency.

upply Chain with QueueBuster POS

Don't Take Our Word For It!

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QB transformed our operations across multiple locations, offering user-friendly billing. The best part was how they seamlessly integrated our SAP, customer rewards and other software that we were already using.

Neeraj Katariya

Chief Digital Officer

Pure Home & Living (DLF Brands)

user
company logo

QueueBuster has been our trusted partner for three years, powering our 60+ outlets. The billing software is very robust and effortless. Their responsive support team understands and resolves our grievances seamlessly.

Deshvardhan Sudhan

Ops Head, North Region

CocoCart

user
company logo

The seamless integration of QueueBuster allows us to monitor our stock levels in real-time, ensuring our customers never miss out on their favorite nutritious treats.

Vikas D Nahar

Founder and CEO

Happilo

user
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We explored numerous POS solutions for our pubs and grocery stores, but none provided us with the ideal fit until we discovered QueueBuster. The QueueBuster POS solution is highly flexible and reasonably priced.

Chima Uba

Head, Digital Products & Transformation

Heineken, Nigeria

user
company logo

This software has transformed the way we manage inventory at Rare Planet. With its cutting-edge Point of Sales solution, we now have complete control of our business ops.

Ranodeep Saha

Co-Founder

Rare Planet

user
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Our business model at Henney Bear operates through kiosks, shelf space is vital for us. QB is a mini miracle POS software that works on the smallest devices but delivers the largest impact.

Amit Singh

Franchise Owner, India

Henney Bear

user
company logo

The best part about QB is it doesn’t take much shelf space as it can be used on mobile payment terminals. True to its name, it's not just busting queues but completely transforming the overall customer experience.

Samiran Sengupta

CEO & Founder

JustMyRoots

user
trust factors

Easy Onboarding

QueueBuster POS Billing Software offers a seamless onboarding experience, ensuring a user-friendly and hassle-free transition for businesses.

trust factors

Tailormade Solutions

Accompanied by tailored features and functionalities, our software ensures a personalized and efficient approach to meeting diverse business needs.

trust factors

Cloud Backup

Ensure the security and accessibility of your data with QueueBuster Cloud Billing Software's backup feature. Safeguard critical information in the cloud.

trust factors

Dedicated Support

Experience unparalleled assistance with QueueBuster’s dedicated support. Our committed team is ready to provide personalized guidance, prompt resolution, and ongoing support.

Frequently Asked Questions

How does QueueBuster help businesses manage inventory efficiently?

QueueBuster's real-time, automated inventory management and tracking software gives updates to the levels instantly at any given time. The software allows you to fix reorder points, manage more than one location of your warehouse, and generate full reports on the movement of the stock. QueueBuster will, in addition, avoid situations of stockouts and overstock that are a result of less or more stock due to manual data entry and other human errors. This will increase operation efficiency and decrease the cost.

Can QueueBuster be integrated with existing ERP systems?

This solution is quite flexible by design and, therefore, compatible with most ERP API’s on the market. This coupling enables business synchronization of data across platforms whereby information on sales, stock, and customer data remains consistent and updated across the board. That unified approach helps streamline operations, reduce data redundancy, and help furnish comprehensive insights into business performance

What kind of businesses would benefit from using QueueBuster POS?

The other advantage of QueBuster POS is its versatility and adaptiveness, which would make it suitable for any kind of business operation. It is suitable for retail stores as inventory management, restaurants as table management, and appointment scheduling for service providers. This surely will be a versatile application supporting businesses of any volume and type, exclusively after embracing it.

How does QueueBuster improve the customer experience in retail environments?

QB ensures customers do better at checkout, thus reducing the time spent at checkouts and ensuring that transactions are right the very first time. The system is versatile and allows several modes of payment, including Visa/Mastercard debit or credit cards, and mobile payment, among others. It is safe and convenient for customers, and QueueBuster's CRM capabilities ensure that businesses understand and leverage customer preferences in personalized interactions and targeted promotions whereby customers are found to be happier with the services and more loyal.

Is QueueBuster good for multichain businesses?

This futuristic POS software was built for multilocation business setups. It supports centralized control, meaning business owners and managers can easily monitor and control operations at various locations directly from a single dashboard. It makes doing business easier, ensuring consistency in terms of pricing, inventory management, and sales reporting for businesses to operate in mirrored synchronization and at the same level as other branches. It enables easy management of staff and resource allocation in the different branches.

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